Last updated: 23 December 2025
These Terms of Use govern your access to and use of the website operated by Embroidery Digitizing Services UK. By accessing or using this website, you agree to comply with and be bound by these terms. If you do not agree with any part of these Terms of Use, please do not use our website or services.
1. About Us
Business Name: Embroidery Digitizing Services UK
Address: 49 Arnott Cres, Manchester M15 6FN
Phone: +44 7746 501247
Email: support@californiadigitizing.com
2. Use of the Website
You agree to use this website for lawful purposes only. You must not:
- Use the website in any way that breaches applicable laws or regulations
- Attempt to gain unauthorised access to the website or its systems
- Upload or transmit malicious code, viruses, or harmful content
- Use the website to send unsolicited communications
We reserve the right to restrict or terminate access if these terms are violated.
3. Services Provided
We provide professional embroidery digitizing services, including the conversion of artwork and designs into embroidery file formats. All services are subject to availability and acceptance.
Service details, turnaround times, and pricing may vary depending on design complexity and requirements.
4. Orders and Payments
- Orders are confirmed once payment has been received (where applicable).
- Prices are provided based on design complexity and stitch count.
- All payments must be made using approved payment methods.
Unless stated otherwise, all prices are exclusive of applicable taxes.
5. Revisions and Refunds
- Reasonable revisions are provided where the final output does not meet the agreed specifications.
- Refunds are assessed on a case-by-case basis and are not guaranteed once work has commenced.
- No refunds are provided for completed and approved digitized files unless a clear service fault is identified.
6. Intellectual Property
- You retain ownership of the original artwork you provide.
- By submitting designs, you confirm that you have the legal right to use and reproduce them.
- We retain ownership of the digitized files until full payment is received.
You may not resell, redistribute, or claim ownership of our digitizing work without permission.
7. Limitation of Liability
While we strive to provide high-quality services, we do not guarantee that the website or services will be error-free or uninterrupted.
To the fullest extent permitted by law, Embroidery Digitizing Services UK shall not be liable for:
- Indirect or consequential losses
- Loss of data or business
- Issues arising from misuse of digitized files
8. Website Content
All content on this website, including text, graphics, logos, and design elements, is the property of Embroidery Digitizing Services UK unless otherwise stated. Content may not be copied or reproduced without written permission.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of external websites.
10. Changes to These Terms
We may update these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Continued use of the website indicates acceptance of the updated terms.
11. Governing Law
These Terms of Use are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Information
If you have any questions about these Terms of Use, please contact us:
- Address: 49 Arnott Cres, Manchester M15 6FN
- Phone: +44 7746 501247
- Email: support@californiadigitizing.com
- Business Hours: Monday to Friday, 8:30 AM – 5:30 PM (Local Time)